(509) 737-2020
Clearwater Family Eye Care's Warranties and Support
Clearwater Family Eye Care strives to offer you the best warrantees in the state. 
 
You are always welcomed to come in for a lifetime of free frame adjustments! 

Frames
Most frames in our office are backed by a two year replacement warrantee policy. During two
   years your frame will be replaced once with no questions asked.
If you are unhappy with your glasses for any reason, we will be happy to remake them in a frame
   of equal value one time within 60 days.
Vision Service Plan, Northwest Benefit Network and Value Line Eye Wear are exempt from the
   warrantee above. These plans and products offer their own personal warrantees.
 
 
Ophthalmic Lenses
  We will replace your lenses ONE time for one of the following three reasons:
Customer satisfaction within 60 days from original date of order
Doctor's change within 6 months from original date of order
Scratching/chipping within a two years of original date of order
Vision Service Plan, Northwest Benefit Network and Value Line Eye Wear are exempt from the
   warrantee above. These plans and products offer their own personal warrantees.
 
 
Contact Lenses
  We provide free shipping when you order a one year supply or greater supply of contacts.
We will exchange any unused contacts if your prescription changes during the life of the original
   contact lens prescription date.
We will supply you with trial contact lenses if you run out prior to your next consultation and/or if
   you are waiting for your order to arrive.
We will offer you a 20% discount on one year supply of contact lenses.
We will offer you additional rebate savings when one year supply of contacts are purchased.
 
Clearwater Family Eye Care - Warranties


Clearwater Family Eye Care 6515 W. Clearwater Suite 340 Kennewick, WA 99336 Phone: (509) 737-2020 Fax: (509) 737-1036

Clearwater Family Eye Care proudly serves Kennewick, WA and the surrounding areas of Burbank, Pasco, West Pasco, Richland, West Richland, Highland, Finley, Attalia and Wallula.

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