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Clearwater Family Eye Care's
Warranties and Support.

You are always welcomed to come in for
a lifetime of free frame adjustments!

Frames
• Most frames in our office are backed by a two year replacement warrantee policy. During two years your frame will be replaced once with no questions asked.

• If you are unhappy with your glasses for any reason, we will be happy to remake them in a frame of equal value one time within 60 days.

•Vision Service Plan, Northwest Benefit Network and Value Line Eye Wear are exempt from the warrantee above. These plans and products offer their own personal warrantees.

EYE EXAM

Ophthalmic Lenses
We will replace your lenses ONE time for one of the following three reasons:
• Customer satisfaction within 60 days from original date of order

• Doctor's change within 6 months from original date of order

• Scratching/chipping within a two years of original date of order

• Vision Service Plan, Northwest Benefit Network and Value Line Eye Wear are exempt from the warrantee above. These plans and products offer their own personal warrantees.

EYE EXAM

Contact Lenses
• We provide free shipping when you order a one year supply or greater supply of contacts.

• We will exchange any unused contacts if your prescription changes during the life of the original contact lens prescription date.

• We will supply you with trial contact lenses if you run out prior to your next consultation and/or if you are waiting for your order to arrive.

• We will offer you a 20% discount on one year supply of contact lenses.

• We will offer you additional rebate savings when one year supply of contacts are purchased.

 
EYE EXAM

In addition to caring for your vision and eye health, we make every effort to explain your condition to you and encourage you to ask questions. We value our relationship with you and look forward to helping you maintain good vision and healthy eyes.

We all want to to protect our eyesight and that is why it is important to have annual vision tests. This allows us to detect changes in the front of your eye so that alterations can be made to your eyeglass or contact lens prescription. We also need to inspect the retina to check if it is healthy, damaged, or showing signs of disease.

 

EYE EXAM



Coronavirus (COVID-19)
Temporary Office Hours
Monday 9:00-1:00
Tuesday 1:30-5:30
Wednesday 1:30-5:30
Thursday 1:30-5:30
Friday 9:00-1:00
Saturday Closed
Sunday Closed
Clearwater Family Eye Care
6515 W. Clearwater, Suite 340
Kennewick, WA 99336
(509) 737-2020
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Clearwater Family Eye Care 6515 W. Clearwater Suite 340 Kennewick, WA 99336 Phone: (509) 737-2020 Fax: (509) 737-1036

Clearwater Family Eye Care proudly serves Kennewick, WA and the surrounding areas of Burbank, Pasco, West Pasco, Richland, West Richland, Highland, Finley, Attalia and Wallula.

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